Legal Documentation

Privacy Policy

How we collect, use, and protect your personal information with complete transparency

Last updated: November 6, 2025

Your Privacy Matters

Your privacy is important to us. This policy outlines how est8Ledger collects, uses, and protects your information when you use our security deposit management platform.

1. Introduction

est8Ledger ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our security deposit management platform and related services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

Register for an account or request a demo
Use our security deposit management services
Communicate with us via email, phone, or chat
Subscribe to our newsletter or blog updates
Participate in surveys or feedback forms

This information may include:

Name and contact information (email, phone, address)
Property information and rental details
Financial information related to security deposits
Government-issued identification for verification
Banking information for deposit transactions
User type (landlord, tenant, property manager)

2.2 Automatically Collected Information

When you visit our website or use our services, we automatically collect:

IP address and location data
Browser type, version, and device information
Pages visited and time spent on our platform
Cookies and similar tracking technologies

3. How We Use Your Information

Service Delivery

  • Processing and managing security deposits
  • Facilitating digital tenancy agreements
  • Conducting property inspections
  • Processing refunds and releases

Communication

  • Responding to inquiries and support
  • Sending service-related notifications
  • Account and transaction confirmations
  • Marketing communications (with consent)

Improvement

  • Analyzing usage patterns
  • Developing new features
  • Ensuring platform security
  • Conducting research and analytics

4. Information Sharing

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Service Providers

We may share information with trusted partners:

  • Cloud hosting and data storage providers
  • Payment processors and financial institutions
  • Identity verification services

Legal Requirements

We may disclose information when required by law:

  • Comply with legal processes
  • Enforce our terms of service
  • Investigate fraud or security issues

5. Data Security

Comprehensive Security Measures

We implement multiple layers of security to protect your information.

Technical Safeguards

End-to-end encryption for sensitive data
Blockchain technology (XRPL) for records
Multi-factor authentication
Regular security audits and testing

Administrative Safeguards

Employee security training
Background checks for staff
Access controls and need-to-know principles
Incident response procedures

6. Your Rights and Choices

You Have Control

You have several rights regarding your personal information and how we use it.

Access

Review your personal information

Correct

Fix inaccurate or incomplete data

Delete

Request deletion of your information

Opt Out

Stop marketing communications

Restrict

Limit processing in certain cases

Portability

Transfer your data

To exercise these rights, contact us at:

privacy@est8Ledger.com

Data Retention

We retain your information for as long as necessary to:

  • Provide services and maintain your account
  • Comply with legal requirements
  • Maintain blockchain records (permanent)

Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential platform functionality
  • Analyze performance and improve services
  • Remember your preferences

Contact Our Privacy Team

Have questions about your privacy or this policy? We're here to help.

Address

est8Ledger
Kisaasi, Bahai Road

Effective Date

This Privacy Policy is effective as of November 6, 2025 and supersedes all previous versions.