Frequently Asked Questions

est8Ledger uses blockchain technology and regulated escrow accounts to protect your security deposit. All deposits are held in fully compliant escrow accounts with banking-level security. Every transaction is recorded on the blockchain, creating an immutable record that cannot be altered or disputed.

We collect only essential information needed to manage your security deposit: property details, tenant/landlord information, and inspection records. All data is encrypted end-to-end using industry-standard encryption protocols. We comply with GDPR and other data protection regulations. Your personal information is never shared with third parties without your consent.

Property inspections are conducted using our mobile app with geo-tagged photos and timestamps. This creates verified evidence of the property condition at move-in and move-out. Both landlords and tenants can view the inspection records, ensuring complete transparency and preventing disputes over property damage.

With est8Ledger, most disputes are resolved within days instead of months. Because all evidence is documented and verified on the blockchain, there's a clear record of what happened. This eliminates the need for lengthy legal proceedings and allows for quick resolution.

Yes! est8Ledger allows landlords to invest security deposits in low-risk, high-yield opportunities. Tenants can benefit from a portion of these returns, creating a win-win situation. Your deposit works for you while remaining fully protected and accessible when needed.

est8Ledger is currently available in East Africa, with a focus on Uganda, Kenya, and Tanzania. We're expanding to other regions. Check our website or contact us to see if we're available in your area.

Your account is secured with multi-factor authentication. If you lose access, you can recover your account using your email address or phone number. All your deposit records are safely stored on the blockchain and can be accessed from any device.

est8Ledger offers transparent, competitive pricing. There are no hidden fees. Contact us for detailed pricing information based on your specific needs.

Yes! est8Ledger is designed for both landlords and tenants. Landlords can manage multiple properties and deposits, while tenants can track their deposits and ensure fair treatment. The platform creates transparency that benefits everyone.

est8Ledger's transparent documentation makes disputes rare. If a dispute does occur, our platform provides clear evidence through verified inspections and blockchain records. We also offer dispute resolution support to help reach fair agreements quickly.